Terms & Conditions

Returns

1. The purchase was made online at morrisonshop.com
2. You can supply proof of purchase.
3. The goods are in original saleable condition, in original packaging, with tags still intact.
4. The returned goods have not been worn, used, damaged, or washed.
5. A returns request is made within 14 days from date of purchase via email.
6. Approved returns are received at Head Office within 7 days of approval.

To view our full Returns Policy please click here.

Final Sale

Items marked Final Sale have been marked down to clear. Final Sale items are not eligible for return unless deemed faulty by the company. By purchasing final sale item/s you agree that the item cannot be returned for an exchange, credit note, or refund.

We recommend choosing carefully to avoid disappointment and suggest contacting customercare@morrisonshop.com for assistance, prior to purchasing. If any final sale item/s have been returned to Morrison without prior authorization, the item/s will be rejected and returned to sender at the sender’s expense.

Discounts cannot be retrospectively applied to previous orders or used in conjunction with any other offer.

Welcome Offer

The 10% OFF first purchase "welcome offer" is to be applied at checkout at the time of purchase and will only be applied to full price clothing items. You can find the promo area in the cart section of the checkout. A difference in price will not be refunded/credited back to you in the case where a promotional code has not been applied at the checkout, and your payment is successful. 

Gift Cards

Morrison e-Gift Cards purchased online will be sent via email to the purchaser's email address the next business day, Monday to Friday, excluding public holidays. At times, your order may be held for review and may take up to 24hrs for delivery. The email can be passed on to the receiver at a time of your choice.

Gift cards will expire after 3 years from date of issue, and can be used online at morrionshop.com or in store.