Delivery
DELIVERY WITHIN AUSTRALIA
Orders are processed daily (Monday – Friday) at our head office in Fremantle WA and dispatched within 5 business days upon successful payment.
$9.95 or free for orders over $300 AUD
All orders are shipped in an Express Post trackable satchel via Australia Post. This delivery service takes between 1-3 business days from lodgement date (Regional areas may take longer). Signature on delivery is a requirement for your parcel. If you are not present to receive the delivery, a card will be left, and the parcel will await collection at your Australia Post LPO.
Orders placed over the weekend will be processed on the Monday. If your order is received on a Western Australian public holiday, it will not be processed until the following business day.
Depending on stock availability the order will either be dispatched directly from our head office, or one of our Morrison Boutique stores. Please allow up to 24 hours for your tracking number to display movements on the Australia Post tracking system.
We do our best to keep to the timeframe above. However, please keep in mind delays can occur at peak sale time. If we are experiencing delays, we will contact you via the email address supplied on your order.
If you have supplied the incorrect delivery address, please make us aware by phone or email as soon possible. If your parcel has already been shipped there is a small window of time to redirect the parcel. However, if it comes back return to sender, you will be charged a re delivery fee of $20.00
INTERNATIONAL DELIVERY
Our online store does not take international orders. If you are located outside of Australia and would like to place an order, please contact us at [email protected].
All international orders over $300.00 AUD are shipped free of charge. Orders $299.99 AUD and under will be charged at a flat rate of $20.00 AUD.
For all international deliveries we use Australia Post International Express Post Pack + Track. This service can take between 5-10 business days.
Please note: You may be required to pay duties, taxes, and/or fees by your local government and customs office. It is the responsibility of the receiver to pay these duties and taxes. Please contact your local customs office for more information regarding duties and taxes. There will be no refunds for parcels that are not claimed or refused.
If you need to update the delivery address prior to dispatch, please make us aware by phone or email as soon possible. Once the parcel has been dispatched, we cannot redirect or update any information on the shipment. If a parcel comes back return to sender, you will be charged an international re delivery fee of $30.00 AUD + any other fees incurred.
Orders are processed daily (Monday – Friday) at our head office in Fremantle WA and dispatched within 5 business days upon successful payment. We do our best to keep to the timeframe above. However, please keep in mind delays can occur at peak sale time. If we are experiencing delays, we will contact you via the email address supplied on your order.
International orders adhear to the same returns policy as Domestic orders. Please take a moment to familiarise yourself with our returns policy here morrisonshop.com/returns.html
Morrison is not responsible for any damaged, missing, redirected, or stolen parcels if transit cover is not chosen and paid for during the international ordering process.
TRANSIT COVER
Transit cover for Australian and International orders is an additional charge upon request. Please email [email protected] for more information.
ORDERING & CONTACT INFORMATION
For all online enquiries or assistance with placing an order please contact our customer service team [email protected]. Our team is available between 8am -5pm WST Monday - Friday by email: or phone: (08) 9335 7200